// Facilities Management Services
Redefine, so better can begin
Driven by a belief that better is possible, DMA’s Facilities Management Services redefines how your buildings are managed, to achieve better outcomes for your business.
Driven by a belief that better is possible, DMA’s Facilities Management Services redefines how your buildings are managed, to achieve better outcomes for your business.
Empowered by our service management platform BiO®, our Facilities Management (FM) service solutions leverage the full potential of data-driven insights, enabling you to make well-informed decisions throughout the entire lifespan of your buildings. From the outset, our approach centres on collaboration, as we work with you to co-create facilities management and building maintenance solutions that perfectly align with your business priorities.
We offer a comprehensive range of hard and soft FM services for the day-to-day operation and occupancy of your buildings, meaning you will benefit from having one partner for all services.
Whether you operate a corporate office, a commercial space, or an industrial facility, our service is designed to enhance efficiency, reduce costs, and improve the life of your building. Our seamless integration of hard and soft facilities management services ensures the optimal functioning of your facility.
Our approach is a unique blend, combining in-house service delivery with the expertise of handpicked service partners. This integrated strategy provides you with the freedom to focus on what truly matters to you and your business.
Our hard FM services encompass the installation, maintenance and repair of critical assets that are essential for the smooth operation of your facility.
Our soft FM services are delivered through our specialist service network and encompass the non-technical tasks essential for a conducive work environment, geared towards enhancing the overall workplace experience.
Each service element may have its own specialised team or be integrated under our management and tailored to your requirements.
Our Facilities Management solutions are expertly managed, with a dedicated account manager, 24/7 support, efficient service coordination, and performance insights through our service management platform BiO®.
A seamless facilities management service is achieved through our active engagement with specialist service partners, as we expertly manage them on your behalf as an integral part of our solution. We ensure they consistently meet the required standards and contractual obligations, all while maintaining continuous performance monitoring, cultivating, and sustaining partnerships.
We establish effective communication channels with you, ensuring regular meetings, progress updates, and feedback mechanisms. Through BiO®, we provide access to live performance dashboards, generate comprehensive reports on service performance, maintenance activities, cost analysis, and relevant metrics to provide holistic transparency and valuable insights.
Central to our commitment to technology-driven excellence is our proprietary service management platform, BiO®, offering end-to-end process automation for all of our facilities management and M&E services, with a particular focus on automating processes that manage planned and reactive building maintenance.
If our dedicated facilities management solution doesn’t align with your organisation’s needs, consider the benefits of our Integrated Managed Services (IMS). Tailored to enhance operational efficiency through task management and the coordination of resources, our integrated approach ensures your facilities are managed with expertise and care, allowing you to focus on what truly matters—your core business.