CUSTOMER:

Everyone Active

PROJECT:
Maintaining sports and leisure centres across the Southeast

The Challenge

Our customer manages sports and leisure facilities that were previously under Local Authority operation and control. These gyms are outsourced for long periods of time under varying arrangements and range in condition from new to much older stock. Asset registers often need to be compiled and validated, along with assessments of plant condition. We provide a simple callout and repair service to ensure the operation of principal technical equipment.

The Solution

Via our mobile engineers and the management of our specialist service partners, we deliver planned preventative technical maintenance as well as a 24/7 emergency callout and repairs service. Our engineering project team support their needs for any equipment installations or replacement. Our BiO dashboard provides intuitively straight forward view of service status and compliance as well as storage and retrieval of all building information online. We provide the added value benefit of being able to offer general building maintenance, redecoration and repairs too.

The Outcome

  • Ensure statutory compliance
  • A fully validated asset and equipment list
  • 24/7 customer care
  • Variety of asset repairs and replacements
  • Improved reliability and efficiency
  • Specialist subcontractor management